What makes people act rude or insensitive?
There's always a story that led to this kind of behavior. It's a story that may involve hopes, dreams, sadness, disappointment, courage, anger, frustration, relief, fear, and love.
Certain behavior mandates a response and accountability is important. But often the battle inside our head continues for far too long. We're frustrated and we can't understand why someone would be so unkind or disrespectful.
It may be helpful to simply trust that there is a story behind this. There's no need to explain it or uncover the details. We can let the other person, and ourselves, enjoy the benefits of our forgiving posture.
"There isn't anyone you couldn't love once you heard their story"
— Mary Lou Kownakci